Optimum Claim for Compensation

Optimum Claim for Compensation

What Optimum did:
My 65″ tv and Nighthawk router were damaged by Optimums signal or malfunction of their components. I know this without a doubt because I have 2 other tv’s that were not connected to Optimum and they still work. I had to replace the optimum cable modem and cable tv box because they weren’t working and when replaced my tv and router weren’t working at the spots where the optimum comes in. The HDMI ports are blown on my tv but my coaxial connection is ok. My router can work as my local area network but can’t connect to the internet because that was the connection where Optimum came in.

my act ***-***-**** john, I wasted over 2 hours on phone with multiple reps

Submitted by: Anonymous Optimum customer in Nanuet | Read more Optimum complaints

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