What AT&T did:
I was advise by several agents that if I added Internet service to my current wireless account and bundle the services I would receive an additional 25% off of my current account. I have since called several times in which i spoke to one agent that quoted me a bill total for both in the amount of $106.80. I called today 2/10 and after speaking to 11 agents a Retention supervisor stated everyone had provided me with the wrong information, there was nothing he could do and my bill would estimate $220.00 in which $60.80 was passed due.
A bill adjustment to reflect what was stated to me. The amount of $106.80
Submitted by: Anonymous AT&T customer in Lake Park | Read more AT&T complaints
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