MGP Caliper Covers Complaint

MGP Caliper Covers Complaint

What MGP Caliper Covers did:
Good Morning. I submitted a request for help last week and got an email stating I didn’t follow up. My apologize as I didn’t see the email requesting addition information.

My name is Robert ***** and I order caliper covers from MGP Caliper Covers (order # #10-81663) for my 2022 Dodge Dorango! The web site has a disclaimer stating customers should review any custom orders to ensure accuracy before submitting. Therefore; the company says it will not refund my money. The challenges occurs as the website is not clear as to what it does not service. I got the custom covers for my Drango R/T model in which the website states it makes. The website did not distinguish between the R/T black top or just the R/T. The covers won’t fit! I didn’t know the difference and the website did NOT distinguish between any Dodge Dorango R/T models.
(https://www.calipercovers.com/my-account/)

I called and spoke to customer service that transferred me to a technician (Marisol *****) that rudely advised that they do not make covers for the Dodge Dorango R/T black top model. The website DID NOT state there was a difference. It said it provided for the 2022 Dodge Dorango R/T model. I could alone assume they provided service for the truck I own. The MGP website is misleading as it says they make calipers for Dodge Dorango R/T and does not distinguish any difference in versions! That is deceptive advertisement as I never knew a difference and the site only says it makes the R/T calipers.

Now they will not refund my money because they don’t fit! Unexceptionable

I’m 100% disabled Vet and cannot afford to be cheated out of money

Any help you can provide is greatly appreciated!

What would you like the company to do to fix the problem?

Submitted by: Anonymous in North Carolina | Read more MGP Caliper Covers complaints


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