Straight Talk Complaint

Straight Talk Complaint

What Straight Talk did:
the service is very bad for awhile now, i called and told them all the problems and i wanted a refund or some kind of credit. They did that but after we hung up they turned my service off. I talked to 3 people and none of them told me that a “refund” means ” turn off service”. That is not a normal operation for a cellphone company. i tried to call but they fought, constantly just saying you can pay again for service because a refund shuts off service, i told them no one told me that and they just keep saying its like a store.

What would you like the company to do to fix the problem?

Submitted by: Anonymous in California | Read more Straight Talk complaints


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