What Charter Spectrum did:
My mother has been charged $19.99 per month for DVR services for 7 years. She did not have a dvr. She asked Spectrum for a credit of those funds and they provided only about $40.00 in credit.
What would you like the company to do to fix the problem?
Full credit for the overpayment caused by their billing error.
Submitted by: Anonymous in Florida | Read more Charter Spectrum complaints
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