What Vivint did:
Vivint said that my bills will be cut in half from what I was paying to SCE. First they came out and put the panels on my roof to cover double of what I sued with SCE to find out my bill doubled with SCE and then a bill over $100+ a month to Vivint. When I called my sales rep he said they needed to add more panels onto my roof with no extra charge and my bill will decrease. My SCE bill was like $10-$13 a month however my bill for Vivint was still over $100+ and now they added another account that I never knew about. I was misled thinking this would save me money and in turn it was the opposite. If I would have known this, I would have kept it the same and not put any panels on my roof.
What would you like the company to do to fix the problem?
Submitted by: Anonymous in California | Read more Vivint complaints
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