acf wholesale Complaint

acf wholesale Complaint

What acf wholesale did:
On April 2, 2022 I purchased a chair online through ACF Wholesale.  I was told it would be a ship date of May 16, 2022.  On April 28, 2022 I was told that the new expected ship date would be “at least July.”  I told the company via their online email system that it was too late and to cancel my order and refund my $368.56.  (The company wasn’t supposed to fully charge my account, just pre-authorize, but they did anyway.)  I was told it takes 7-14 business days for the cancelation and refund.  It’s been now 18 days, they no longer reply to  my emails.  When I call during business hours, the line is always busy.  Off-hours, there is a voicemail message stating to call back during business hours.  The BBB complaints are numerous with others who have the same story as me.  (I filed a BBB complaint and a credit card dispute as well.)  I feel this company needs to be taken a look at for criminal scamming of online customers, refusing to deliver services, making promises they do not intend to keep, credit card fraud, and refusing to issue refunds in accordance with consumer laws.  The information below is the consumer contact information provided on their website and order confirmation.  If you need further information from me, please reach out.  Thank you.

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Submitted by: Anonymous in Nevada | Read more acf wholesale complaints


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