Vivint Complaint

Vivint Complaint

What Vivint did:
The sensors on windows and doors are faulty causing false alarms in the middle of the night, interrupting my families sleep. This has been occurring every couple of weeks sometimes days this is equipment that I am paying for monthly along with the monitoring. Also, how am I to know if it’s false or real with the faulty sensors triggering alarms so often. It disturbs my neighbors also. Once the false alarm occurs i am not able to re-arm my home because it will just go off again causing a false alarm. So my home is unprotected while we sleep. So what m i paying for? If i can’t secure my home while sleeping. It has been one thing after another with this system.

What would you like the company to do to fix the problem?

Submitted by: Anonymous in Maryland | Read more Vivint complaints

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