Vivint Complaint

Vivint Complaint

What Vivint did:
Installer dismantled my existing camera- crack lens and cut cords, installed cameras improperly, I have for antennas along with garage control on one outlet. one camera is still not linked to my panel. The installer sent me text message apologizing for his mess up. I sent the installer a cancellation of service. The sales rep and supervisor came to my home and admitted the tech did a terrible install. The sales rep then told me that installer was on his last leg with company and he was going to get fired. The installer comes to my home unannounced. I received letter from their lender saying I was denied but I’m still being charged. I have all texts for verification

What would you like the company to do to fix the problem?

Submitted by: Anonymous in Illinois | Read more Vivint complaints

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