ADT Claim for Compensation

ADT Claim for Compensation

What ADT did:
ADT provided incorrect information when I signed up for a contract. The ADT representative told me that as an USAA member I could cancel the contract without penalty any time, which turned out to be incorrect. Now if I were to cancel the 2-yr contract I’m liable for 75% of the total contract amount in addition to the equipment charges I paid.

Submitted by: Anonymous ADT customer in San Francisco | Read more ADT complaints


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