What Airbnb did:
My daughter and I were falsely accused of damaging property due to a bed wetting incident. After which the host verbally assaulted my daughter calling her a nasty “bit$h” and rushed us from her home. I spoke with the airbnb representatives same day and have yet to get anything but another bill stating to pay for the damages of the host home. I paid $244.96 for the weekend, I was promised a speedy call back and solution to the discriminatory action and received none, when I asked for a refund airbnb sent me a bill of $279.00.
Written apology to my family, have host banned from their site, as well as full compensation for the rental as well as the mileage to the rental from my home in North Carolina.
Submitted by: Anonymous Airbnb customer in Douglasville | Read more Airbnb complaints
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