What Airbnb did:
I made a reservation on 2/2/2022 for a house with 7 bedrooms and agreed to pay $577 for (1) night in Kissimmee for 6/11/2022. On 5/12/22, I get an email from Airbnb stating, “Unfortunately, at this time we have received quality assurance information regarding your host and we’re no longer able to support them as a member of our Airbnb community.” They cannot find me a comparable house and now me and my 12 guests are stuck paying 10 times that for hotel rooms or lose the $1,677 we paid for Epcot tickets. We could have spent this much and stayed at Disney!
I want the difference between what we were going to spend and what it will now costs us to stay somewhere else. $2,800
Submitted by: Anonymous Airbnb customer in Villa park | Read more Airbnb complaints
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