Airbnb Claim for Compensation

Airbnb Claim for Compensation

What Airbnb did:
– airbnb breeched our contract by allowing a guest to book my place for a 3rd party reservation
– then they allowed the guest whom never stayed or even entered the rental unit to leave a slander and negative review about my place
– airbnb told me that I did not violate the rules so they would stick beside me and not refund the woman and that she wouldn’t be allowed to leave a review since she did not enter nor stay in the place
– then airbnb turns around and refunds the woman without my permission but still allowed her to negative review
– airbnb lies and not sticking to the contract and policy is hurting my business because a negative review by someone who isn’t even suppose to leave a review is negatively impacting my business.
– I want airbnb to pay me for the loss of my potential customers behind this

Submitted by: Anonymous Airbnb customer in St. Louis City | Read more Airbnb complaints

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