What American Home Shield did:
I reported a service request last week, about 6-7 days ago. They made it a urgent request since my pipes are plugged up. It took 3 days for someone to get here. That was on May 5th. Appt was suppose to be between 9am to 12pm. They showed up at 5pm. To top that off they didn’t have a long enough snake to reach the clog. American Home said they need to find a different plumber. They at this time are still looking. I had a previous request before with the same problem. They don’t have anyone to fix my problem.I have not received even one phone call from American Home about this problem. I am a senior citizen I don’t need this kind of thing happening. I called this very morning and I told them I wanted updates. They said we will call you back in 2 hours. I have yet to hear from them.
I want my plumbing g fixed so I can use my kitchen
Submitted by: Anonymous American Home Shield customer in Sutter Creek | Read more American Home Shield complaints
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