CenturyLink Claim for Compensation

CenturyLink Claim for Compensation

What CenturyLink did:
I am a restaurant owner in Scottsdale Az. I contacted century link about my business phone not working. I spent over 7 hours on the phone with them trying to resolve the issue with no help at all. They told me to take care of the issue on my own. I lost over $3000 just today. They told me they have no workers to come out and look at the problems . I relay on the phones to run my business. I talked to several employees at century link and literally told me they will take care of the problems when they have a chance. I called the supervisor and he told me it’s my problem and laughed at me. I said my business can not run with out phone service. They were laughing in the back round and said may we can get out to my business in a few days. I want to press charges against century link and the employees that were related to the this issue. I own Chizona’s Pizza at {{ address hidden }}, Scottsdale Az 85250. All the calls were recorded. I called the police and filled a report. Century link called me back and gave me a link to troubleshoot the problems and when I went to the link it said the century link is having technical problems. I called them back to notify them about the issue and told them there own link is down do to technical issues and the representative laughed at me again, I said it ironic that I am calling about technical assistance and your own site does not work, he said they will try to send someone out when they can (4 days) I am expecting to lose over $10,000 over 4 days. I called back again and they told me when they can get a technician out they are not allowed to enter the business do to covid, I have several century link employees eating at my restaurant daily but they are not allowed to work on my phone line?????? I need help immediately, I am a small family owned business depending on my phone to make my business run. Thanks today is April 7th 2022

Submitted by: Anonymous CenturyLink customer in Scottsdale | Read more CenturyLink complaints


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