Lyft Bad Customer Support

Lyft Bad Customer Support

What Lyft did:
On June 9, 2022, we took a Lyft to a Tacoma WA Event 1.6mi away. The fare was $11.69.

On the return trip back to the Hotel the driver was going the wrong way. I gave a shout out to let him know. The fare was $45.99! He said he would fix it. I have not seen any credit memos. You’ll have to agree this fare amount is outrageous!!

I went through the Lyft “Helpline” to “Dispute Ride Fare or Changes”, and no one has gotten back to me.

I would like Lyft to charge me a fare ride amount. Not $45.99, that the driver said he would fix.

Let me know what you can do. Thank you for your assistance.

What would you like the company to do to fix the problem?

To pay for a reasonable fare amount.

Submitted by: Anonymous in Washington | Read more Lyft complaints

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