What Truist did:
They have held onto a refunded amount of money (600$) and I cannot get any help in having them return my money. The money was refunded to a closed account. They maintain that my acct is closed yet they have taken out 20) a month maintenance fees. One employee ensured me they were sending a check but it never arrived.
What would you like the company to do to fix the problem?
Submitted by: Anonymous in New York | Read more Truist complaints
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