Airbnb Claim for Compensation

Airbnb Claim for Compensation

What Airbnb did:
I rented an airbnb in Florida, when I am about to go to sleep after spending almost 5 hours in the house I noticed there were bed bugs in the bed. I call Airbnb support and they tell me that if I was not bitten nor does the bed have any blood stains they can’t do anything. They wouldn’t move me else where and I had to throw all my clothes away and look for a place to stay

Submitted by: Anonymous Airbnb customer in Methuen | Read more Airbnb complaints


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Airbnb Claim for Compensation

What Airbnb did:
I have really bad allergies to cats & mold, I got really sick in the Airbnb. After going back & forth with the host. I wasn’t getting better so I was willing to count my losses but the host offered to refund me 50% & let me check out early. I did not get a penny back from her, on the contrary Airbnb then added a $780 early exit fee. I contacted Airbnb & they said they no longer have the money & unable to refund me. All together I paid $4000+ I stayed at the Airbnb 8/21-8/30. The host won’t honor what she offered me (50% back) and Airbnb won’t return my money for the early exit. I should not have to pay that fee. Whether there is mold in her house or not, I don’t know but what I do know is that I’m severely allergic to cats & mold, only time I ever get this sick is if I’m around cats or mold. Something in that house made me sick & kept me sick. I lost days from work, and had to pay another $3500+ for another Airbnb (thankfully it’s a better situation & great host) I would like to get the 50% that was promised & the $780 back. Actually if she had not promised me the 50% I would have turned down my assignment & return home because of the cost. I took this job and left my kids behind because of my finances, so now thanks to this host & Airbnb I’m in the hole for an extra $4000.

Submitted by: Anonymous Airbnb customer in Winter Springs | Read more Airbnb complaints


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