What Bank of America did:
I had a bunch of transactions on my account that I did not make about 15 of them so I made a claim and they reimbursed me almost all of the money well I log onto my online account multiple times a day and go through All my transactions and 2 weeks ago I logged onto my account cause my sister venmo-ed me $10 and when I opened my account I was negative $150 and I have just been layed off and am currently collecting unemployment and it was scheduled to come at 1:45 am that morning and I only get $154 a week so they would take it all so I looked why I was negative $150 and it was because they reversed all the money that they gave back for the fraudulent charges so I called them and they said it was because the merchant refunded me too.AND THOSE REFUNDS FROM THE MERCHANT WERE NEVER IN MY ACCOUNT HISTORY UNTIL THEY REVERSED THE CHARGES.AND I HAVE PROOF I HAVE SCREENSHOTS OF MY ACCOUNT ON 2 DIFFERENT DAYS THAT DO NOT MATCH WITH WHAT THE TRANSACTIONS ARE SAYING!! AND I HAVE NOTIFICATIONS FROM THEM SAYING MY ACCOUNT BALANCE IS BELOW $100 AND WITH THE FALSE REFUNDS THEY ARE SAYING I HAD $800 AND SOMETHING DOLLARS IN MY ACCOUNT!! THEY ARE FALSIFYING TRANSACTIONS AND KEEPING MY UNEMPLOYMENT PAYMENT!!!!!I HAVE MULTIPLE PICTURES THAT PROVE THIS!!!!
What would you like the company to do to fix the problem?
Submitted by: Anonymous in Missouri | Read more Bank of America complaints
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