Bank of America Complaint
What Bank of America did:
They did not properly investigate theft and sided with a scam. They failed to call any number or verify that no service was provided. Worse, they used the evidence from the fraudulent company “they offered a receipt of your debit card charge therefore your complaint is invalid. ” Because they charged my card the money, the bank is claiming they did not charge it illegally. Ridiculous junior high education of the departments involved per speaking on the phone.
What would you like the company to do to fix the problem?
Submitted by: Anonymous in Massachusetts | Read more Bank of America complaints
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