Charter Spectrum Complaint
What Charter Spectrum did:
Spectrum continues to charge me late fees for internet services i pay for on time minus the late charges they keep applying for a late charge i did not pay but was reversed which would have reversed the rest of the late charges they billed me by deducting the late charge from my payment for internet making the payment short of the amount due for services when my payments clearly reflect i was only paying for internet charges. I have been charged a re-connection fee from having my services turned off even though i paid for them in full because Spectrum refuses to disclose the turn off date in writing on the bill.
Submitted by: Anonymous in Michigan | Read more Charter Spectrum complaints