Vivint Complaint
What Vivint did:
Both of my vehicles were broken into and the only footage Vivint’s system picked up was the last few seconds of the thief leaving my driveway. Usually there is a “ person in driveway “ alert that goes on my phone and also footage is recorded but for some very odd reason that day the camera did nothing. Only caught the very end of the theft. If I had gotten an alert like normal I would’ve been able to stop or catch the thief and not my have my personal property stolen. It wasn’t much it was only about 6,000$ because of a wedding ring that was in the cup holder it amounts for most of that number but the issue is the fact that I’m being scammed monthly for Vivint’s monitoring service and it is not monitoring my home as advertised.
Submitted by: Anonymous in New Mexico | Read more Vivint complaints