What betterhelp did:
paper trail pinned to top
i have every email to back this up
plus their original ad never goes away
You TRIED TO SCREW ME WHILE I WAS EXPERIENCING A MENTAL HEALTH CRISIS AND AS A RESULT, I GOT DISOWNED FROM MY DAD WITH ESTIMATED ESTATE OF xx MILON DOLLARS.
notice of intent to sue under the bait-and-switch sales tactics.
RE Penalty Offenses Concerning Bait & Switch
your emails are all the proof I need.
this is a slam dunk case.
pay me off to make me go away or I will drag your @#$%&! through the mud.
you are taking advantage of veterans experiencing a crisis.
damages, in this case, could be excessive because while you were screwing me around I had a mental health crisis and was disowned by my family with a total estate value of 10 million dollars.
Your Google ads are public and are recorded by multiple companies to help marketers compete with you.
please let me know where I can forward the lawsuit from my attorney.
Penalty Offenses Concerning Bait & Switch
Federal Trade Commission (.gov)
https://www.ftc.gov › enforcement › bait-switch
The FTC has issued a Notice that it has determined that bait and switch sales practices are unfair or deceptive trade practices, and violate the FTC Act.How to Prove a Bait and Switch
The plaintiff must show that the defendant made false or misleading statements about a service or product;
That the defendant engaged in actual deception or at least intended to deceive the majority of targeted consumers;
On Mon, Apr 24, 2023 at 8:00 AM BetterHelp wrote:
Thanks for writing in! It’s great to hear that you’re ready to begin therapy with us, though I’m very sorry for all that you’ve been experiencing. Rest assured that, at this time, our team can only offer direct support exclusively via email, and we generally reply with options and solutions within one business day.
With that being said, please know that you’re still welcome to utilize the free therapy offer for veterans if you’d like, or you can use the 40% aid discount that is still active on your account. For your reference, I’ve provided the links and instructions for both options below. Feel free to choose the one that works best for you!
Veterans Offer: www.betterhelp.com/veterans. You will need to use a different email to create your account once you’ve clicked “Get Started” on this page.
Financial Aid: Access your Account Settings page by clicking here (you may be asked to login). From there, scroll down to the “Payment Settings” section, and click the “Subscribe” option from there. A window should appear showing you the different plan options, including your financial aid discount reflected in the price.
In addition to this, I want to let you know that our therapists will not push prescription medication on you. On our platform, you will receive talk therapy with a licensed therapist who has experience in the issues you’re needing help with. Should you need assistance finding the right therapist match, our team is here for you. Just let me know in your reply!
I truly hope this helps, and please let me know if you have any questions moving forward.
IMPORTANT: Please remember that online therapy is not appropriate for crisis situations. If you need immediate attention (and are in the US) please call now ***-***-****-TALK (24 hours hotline). If you or anyone else might be in danger please call ***-***-****, or the emergency contact in your country or go to the nearest emergency room. Also, please note that this email was not written by a therapist and doesn’t constitute as therapy.
Submitted by: Anonymous in Arizona | Read more betterhelp complaints