Metro by T-Mobile Complaint

Metro by T-Mobile Complaint

What Metro by T-Mobile did:
I lost my phone in the middle of moving.I have been getting harrased ad death threats.Im chronically ill and was trying to get a phone immediately because Im in Las Vegas .A rep talk to me from Metro .I explained my VIP position.Offered police report and social media address to verify what I was telling them .A agent by email told me to go to metro told me to go to the store again cuz he would waive the fee because the store can’t leave the fee. For the free phone $20 activation fee plus for replacement of my phone. A representative at on Facebook when I went back yesterday I’ve been trying to move quickly I’m a victim of crime and that person greeted and I told him what happened yesterday and he said well who did it and I told him who did it. The ref was very rude all they were trying to do was get money and they treated me like I wanted something for nothing. Blurted out my private information as well and all she said was oops I said that is against the law so then I just walk off the store. But again I went back yesterday and the guy was kind he was going to help me and then that same manager he kicked me out of the store like I was trash. This is prejudice and then I’m at store this store on the person that works here her name is Jasmine yes she was kind to me at first? She gave me the phone number to call you guys and offered me the phone to call you guys. Yes she was nice and then got heated just because I was talking to a representative on the line trying to resolve a problem which was very compassionate. She said get off the phone and get give me the phone right now and get out of my store accuse me of lying what am I lying about I’m a victim of crying and I need a phone I’m disabled I can’t even call an ambulance if I need it to. I have this tablet it has I can’t contact anybody. But yet I have like I said people stalking me on my social media. My social media page tick tock is c o c i c i a/cocored or ******** on fb. My life is an open book and defamation of character that’s what they did and I am here trying to save my life and I’m getting slandered do I add every place I go this is ridiculous. I’m tired of being discriminated against like I said I’m chronically ill disabled and in this state by myself and have people trying to break in my house and people cutting off heads off of my angel statues in my home. Actually outside my home. Also breaking in trying to break in my home. I’m sleeping everyday with my lights on. My lights on. The customer service person that I called like I said in the store was very compassionate I didn’t get her name but she was getting the claim started and she the other representative Jasmine here was yelling get out of the store I’m going to call security on you and I wasn’t even I didn’t even have an elevated voice or anything I am too ill and neat medical attention and this person is slandering me. I need Justice please. You can contact me only by email cuz I don’t have a phone because they’re blocking me from a phone and blocking me from any money. I have legal issues with police I have legal issues with a lot of people in Nevada which were unethical. And with this you can tell everything is it’s fixed because the way I’m being treated everywhere I go it’s like I have a sign on my head go ahead and slander her and kick her out of your establishment so this is what I’m getting and I want Justice please. I have a domestic violence report victim of crime report as well. But this they rather see me die. That is unjust and unjust for her to talk to me this way very unprofessional. Also the rep was asking what is the megabytes and everything to my tablet. And she says I don’t know Jasmine the lady here. I was the first one in the store. Then some Hispanic people came and she helped them but I don’t mind about that. It’s the fact that the person that was trying to help me I believe it was asurion they were following the claim and trying to help me but again she was telling me hang up the phone hang up the phone give me my phone right now I’m about to call security like I said I’m being framed and set up and my name is being slandered. Thank I am looking forward to hearing from you.cocicia ***** also she was yelling at me in front of customers and speaking a Spanish talking about me and she doesn’t even know that my children have Hispanic so that was discrimination clearly

Submitted by: Anonymous in Nevada | Read more Metro by T-Mobile complaints


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