What DoorDash did:
I placed an order last night (I am a customer that spends thousands of dollars with them a yr) and I fell asleep. I woke up and looked outside and no order. I looked at the photo, they had delivered to a neighbor so I went outside and walked to the neighbors and no order. This was at 2am so I’m not knocking. DoorDash is refusing to credit me on this when the photo is proof when compared to past photos of my house that they look totally different. I’m at 5039, they delivered to 5033. These numbers don’t even look the same. I canceled my monthly subscription with them and my acct. I will never use them again & I will dispute this with Discover and contact the BBB. Terrible customer service.
Submitted by: Anonymous in Missouri | Read more DoorDash complaints