What PayPal did:
A client agreed to pay a non refundable deposit for her catering order and then the next day she filed a chargeback saying she never authorized the payment when that was false. I provided my policy to PayPal along with screenshots of our conversation showing that she approved the payment and was sent the policy. PayPal still ruled in her favor even with proof of her agreement to paying the deposit.
Submitted by: Anonymous in New Jersey | Read more PayPal complaints