What DoorDash did:
DoorDash first said my order was delivered then said it was returned because nobody was home. Was never contacted by driver and am in doorman building. Asked for refund was denied. Asked for escalation was never called back. Spoke to store itself and they agreed they asked for me to be refunded. Spoke to DoorDash again and they told me I waited too long to complain. They aren’t refunding me and I’m not sure whose pocketing this money as goods were returned to business.
Submitted by: Anonymous in New York | Read more DoorDash complaints