What Truist did:
I opened an account with truist and they had a promotion to get $400 bonus for opening the account and making two deposits within the first 90 days. I made the deposits within the first 30 days my account was always positive, I kept calling to check on my promotion bonus and they told me it would be credited, after an additional 30 days it wasn’t and I was told in am email I didn’t qualify after I was told I did. All the calls are recorded, it was false advertisement and poor customer service I want my bonus to be applied to my account rightfully so.
Submitted by: Anonymous in Florida | Read more Truist complaints