T-Mobile Complaint

T-Mobile Complaint

What T-Mobile did:
I made this account on November 3, 2023 in an attempt to give T-Mobile another chance, as of December 5, 2023, I have had a receipt and EIP Agreement be forged with my signature in store, lied to multiple times, have documented proof that my unlocked iPhone 14 Plus that I purchased from another carrier and had unlocked is currently blocked in their system and unable to used elsewhere, but the most outrageous is when I had my online account access locked out and was given access to another business account that they have not corrected to this very second. Account security is of no concern and the practices that supervisors, store clerks, and even customer service engages in is flat out illegal. It took me 14 days to get the receipt and EIP agreement that was forged on an iPhone 15.

Submitted by: Anonymous in Georgia | Read more T-Mobile complaints


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