What Brinks Home Security did: They got me to sign a contract by telling me I had 1 yr left on a protect america contract that I didnt. Then they didnt monitor my home for at least 1 month, didnt service my system for 4 months, partially serviced the sytem, & then raised the rate […]
What Brinks Home Security did: I am having a hard time canceling my account. What would you like the company to do to fix the problem? A refund and cancel my account Submitted by: Anonymous in Georgia | Read more Brinks Home Security complaints Tell us your Brinks Home Security complaint Read More: Here’s How […]
What Brinks Home Security did: Brinks is making it impossible to cancel my account/service at an address I no longer live at. That old house is being sold and I need to get the account/service cancelled. What would you like the company to do to fix the problem? Submitted by: Anonymous in Texas | Read […]
What Brinks Home Security did: My contract was with Monitronics but I guess Brinks took over. December 2020 I called to cancel.After 1 hour customer service answered. I explain due to pandemic I lost job and have to move in with family. I was told I can’t cancel because 2 years left on contract. In […]
What Brinks Home Security did: I upgraded my Spectrum modem/router to replace old equipment. After doing so my Brinks doorbell camera lost its connection. I tried to fix it following the instructions provided from Brinks in a text message..not several times..many times. So I made several attempts to contact customer/tech support and couldn’t get through […]
What Brinks Home Security did: I have had brings home security system for six years now and I was informed I need to have my panel updated. I have been scheduled five separate appointments with no technician showing up and no phone call to cancel the appointment. The most recent appointment was supposed to be […]
What Brinks Home Security did: I have been an honest and forthright customer of Brinks Home Security for over 20 years. My payments have never been late. Then in August, after the passing of my husband that month my charges fluctuating and they were adding significant amounts to my regular payments When I called they […]
What Brinks Home Security did: The company ran my card without my permission rep called for promotion for $1 charged my credit card $895 promised my refund have not continue to try to bill my compromise card since 11/12/21 continue to bill card sends emails filed complaint with atty general office in texas done nothing […]
What Brinks Home Security did: Began service in October 2021. They have failed at installing all of the equpiment items. They have canclled and no showed on over 5 occasions to instal the equipment. I continue to pay my bill in full every month What would you like the company to do to fix the […]
What Brinks Home Security did: Requested service cancelation in February 2022. We were told that the service will be canceled after paying another month, so expected cancelation was the end of March 2022. However, in April we were charged again for the service. Called company again, stayed on the phone over sn hour, they would […]