What Vivint home security did: Vivint breached our contract by failing to provide me with an operational & functional home security system going on two (2) years now. Field tech failed to show to troubleshoot/ replace defective system; on three (3) consecutively scheduled appointments Submitted by: Anonymous in Nevada | Read more Vivint home security […]
What Vivint did: A Vivint rep came to my home and told me I would get $4,000 worth of equipment for free as a “model home” if I pay a monthly subscription service. I then received a bill for a $4,000 line of credit Vivint opened in my name. Submitted by: Anonymous in North Carolina […]
What Vivint did: We signed in June 2022 however they never completed the installation because they stopped responding to our calls, emails and even texts before getting the garage door to work. The cancellation notice was sent within the agreed time frame however they claimed it was never received. Our next door neighbor had the […]
What Vivint did: Their system has a delay. Always called them and complained and they would credit or reset the system it still doesn’t work properly. Car was broken into last night inside my garage 5/9/23 and about time Vivint detected a person they was done leaving with my wallet. Filed police report. Vivint just […]
What Vivint did: I was tricked into getting security system. Agent told me there had be a lot of robberies and home invasion in my grandmothers neighborhood. I had just turned 21 and was living with her. He made me very afraid for her safety in order to pressure me into signing up. I have […]
What Vivint did: In February 2023, I discontinued service with Vivint. 6 weeks later, I received many notices about alarms, detectors, etc. I called Vivint and they told me that I had accepted their offer to continue service at a reduced rate, which I did not. Further, I was never contacted by Vivint, even though […]
What Vivint did: One of the VIVINT’S representatives tricked me into to change from ADT to VIVINT. He offered me free equipment and monitoring service without any contract, which was a lie, and for that reason I canceled the service with VIVINT. When I wanted to reactivate my service with ADT, the installer noticed that […]
What Vivint Solar did: We were told tax credit was available for people on disability, not true. We were told we would never pay more than $5 for electricity ever again. Not true. Auto pay from bank started 9 months before solar panels we activated. We have no contract and signed nothing yet the panels […]
What Vivint did: Vivint did not replace the System put in place previously by NorthStar alarm. Vivint charged me for the NorthStar equipment. Northstar was purchased by ADT. ADT still has access to my alarm system after I signed a contract to use Vivint Alarm system. Submitted by: Anonymous in Illinois | Read more Vivint […]
What Vivint did: Started having solar collection issues with Vivint 8/21 was finally resolved by SunRun 4/23 So for that period i was only collecting 50% of what I should have leaving me to make up the difference having to pay National Grid for my electric power Submitted by: Anonymous in New York | Read […]