Vivint

Vivint Complaint

What Vivint did: The customer service department is refusing to let me cancel my account. I am consistently harassed with phone calls about an ever accruing bill. I have not used their serviced since June 2021. Tried to cancel then to no avail. Tried to cancel in October 2021. Hopeless, I decided to carry out […]

READ MORE

Vivint Complaint

What Vivint did: They came to my house when I told the sales person I didn’t have the credit to get there services he signed my father’s name as a co signer when my father had already said no that he wouldn’t co sign it to be in his name as well as mine. They […]

READ MORE

Vivint Complaint

What Vivint did: A door to door salesman rang the doorbell. We answered the door and he immediately gave us his scripted lines. As young homeowners listening to what he was saying, we became pressured into signing up to start with his security system, if we wanted to be safe in our new home. We […]

READ MORE

Vivint Complaint

What Vivint did: We have security and thermostat services with Vivint. Our thermostat kept turning the fan on. Instead of “auto” it would be on constantly. We received a $700 electric bill and called Vivant to try and resolve our problem. Even after speaking with them in 4° weather to tell them that our thermostat […]

READ MORE

Vivint Complaint

What Vivint did: Alarm never worked right, scared the heck out of my family one time when at midnight the tablet said front door open. So many issues with this alarm right from start. Like front window open and many more sounds came out by simply turning on ure room light and central ac blower […]

READ MORE

Vivint Complaint

What Vivint did: Been trying to cancel this account for the last 3 years. They said we owe ) $900 something to fortiva but fortiva dont even see an account for us. The last time i talked to them sept 27, 2022 the agent said that the equipments was actually warranteed meaning we really dont […]

READ MORE

Vivint Complaint

What Vivint did: Vivent sold my 85-year old uncle a security package that he’s incapable of using. (He can’t even manage a cell phone) It controls his heating thermostat so he can’t adjust it himself; he has no idea how to arm the alarm system, and even worse, how to use the Lifeline-type emergency button-on-a-necklace […]

READ MORE

Vivint Complaint

What Vivint did: I called to cancel my Vivint Contract and was told that I was sufficiently canceled. I was on auto-payment. They canceled the auto -payment after taking my final payment out. My system stopped working at that time. 6 months later I get a call from a collections agency that I owe $300 […]

READ MORE

X