What Brinks Home Security did: I had to sign a 3 year contract with Brinks Home Security as my AT&T Digital Life Security System told me this is the option available as their services would be shutting down soon. The Technician from the Brinks Home Security Replaced the primary keypad near the front main door […]
What Brinks Home Security did: For about about 4months, I noticed an issue with my alarm system. It was displaying ‘Comm. Trouble 103’. I have made several attempts to troubleshoot with Brinks tech support to no avail. They are aware my system is not sending any signal back to their central monitoring. On 2/16/22, I […]
What Brinks Home Security did: We moved from the original service area in 2020, taking our equipment with us when we sold the house. A technician came to install our equipment in Jan or Feb 2021, but stated we should call the company if we continued to have problems bc our internet service was weak […]
What Brinks Home Security did: I moved from one home to a new one. I scheduled 3 different visits with Brinks to set-up my new service at the new home. The home had not security system and no system is set-up now. What would you like the company to do to fix the problem? Submitted […]
What Brinks Home Security did: Repeated home break in attempts, 8/16/21 police demanded front door security camera. Unable to reach anyone at Brinks for 2 weeks. Called ADT and had camera installed next day, seitched to ADT home security service. Finally reached Brinks over a week later and requested cancellation. They refused. Called again, told […]
What Brinks Home Security did: I cancelled my service with 12 months left on my contract and they made me pay the remainder to cancel. Now a year later they are staying my service was never cancelled and are trying to bill me once again. What would you like the company to do to fix […]
What Brinks Home Security did: My alarm doesn’t work properly and I have been complaining about it for a year or more now. They have sent the same guy out and all he does is change the batteries and then they want to charge me $68. And the stupid thing still doesn’t work. When I […]
What Brinks Home Security did: I waited a month for an appointment Technician to install a sensor my back door, the appointment was sch for Saturday, 2/5/2022 open window 8-1:00, waited all day no Tec, I recvd a text saying technician was Cancelling no reasons giving, I called them customer service on Monday they scheduled […]
What Brinks Home Security did: I have been having numerous issues with this company first of all was with billing where they disconnect our services for nonpayment which was an error on their side and where they could of have caused harm to my mother being alone in her home and i cannot see her […]
What Brinks Home Security did: I was under contract and they raised the monthly price without my consent. I was holding the line for two to 4 hours to talk to someone but no one never answer the calls. What would you like the company to do to fix the problem? Submitted by: Anonymous in […]