What CenturyLink did: Centurylink decided to swap internet carriers which is now Brightspeed. We are being charged for a device that is ours $15 each month for the past 6 mths now. Tried explaining this to the company and claims its policy that they have to charge. We paid 3 installments of $33 for 3 […]
What CenturyLink did: All of my personal information was stolen, CenturyLink was suppose to connect my internet Since January 5 2023 then it was sent a modem, then the date was pushed back to the 13th, then it was pushed back to the 20th, but I received another modem in which it didn’t work at […]
What CenturyLink did: Century link incorrectly sent a bill to collections, admitted to it and is now attempting to not only charge me on their end but adjust the amount with collections. Submitted by: Anonymous in Arizona | Read more CenturyLink complaints Tell us your CenturyLink issue
What CenturyLink High Speed Internet did: I can not get any help with my internet. I get the run around. Scheduled an appointment for today, no on showed up, try to call, no human, tried chatting, keep getting passed around, Customer service ******. I just need help with my internet. Why cant I get ahold […]
What CenturyLink did: We were a customer of centurylink for years and then they fell apart. In fact about 5 years ago, our gated community threw them out, and we were the only customer they up till a few months ago. 1) Constant disruption of service, then no service for over 3 months 2) We […]
What CenturyLink did: For the last 5 years I have been paying for internet service at my new home and only getting half the speed which I was contractually paying for. On 3 occasions a technician was sent out to repair it. And on the last one the techician informed me the reason I hadn’t […]
What CenturyLink did: two months no dial tone on my phone, no repair ticket was made and no technician came to fix the issue, leaving me two months without century link service, i hope to be compensated for my loss of two months. thank you Submitted by: Anonymous in Virginia | Read more CenturyLink complaints […]
What CenturyLink did: I can’t even simplify the issues I’ve had with century link. I’m simplify with just this week. On Christmas Day the internet’s went out. I was told it was an outage and it came back on for maybe 20 mins. The next day, it came back on for again, 20 mins and […]
What CenturyLink did: After paying monthly bills through a third party biller that they use I received letters constantly saying I have not prepaid my bill and because the third party biller pays late I receive late charges now they have this new 5G and they are going to cut off all my services if […]
What CenturyLink did: Centurylink was suppose to transfer my phone # to the new apt September 6th. They were 3 days late and they activated an unknown # NOT my #. They are still billing me. What would you like the company to do to fix the problem? Submitted by: Anonymous in Colorado | Read […]