What Rcn did: RCN wrongfully charged me for unreturned equipment. I returned th internet equipment at the end of my contract with RCN following the instruction RCN provided on the website. I filled out the claim on RCN website and an email was trigged to me by FedEx. The email has a link to get […]
What Rcn did: RCN got me to purchase their service by telling me that 1 GB of internet would be $50/month with the first month free. I never saw that free month come to fruition; in fact, I paid $100 the first month, $200 the second month, and back to $100 the third. I tried […]
What Rcn did: I paid for a 9.99 monthly special and was told that my modem fe would be $10.oo per month. RCN lied. In July 2021 my monthly bill was $36.00. Today January 20th, my bill is $62.87. I am being charged $37.99 for bundled services that I did not order. In July of […]
What Rcn did: My RCN account was put on seasonal hold in 2019. Without notice, and unknown to me, they started charging full service even though I was not receiving service. After speaking to them they said they would remove the charges. Instead it was sent to collections where it has ruined my exceptional credit. […]
What Rcn did: Raising price without warring within a year of contract, twice! What would you like the company to do to fix the problem? Refund for overcharging and for my time calling them and writing this post How would you rate your experience with Rcn?⭐️ (1/5 stars) Submitted by: Anonymous in New York | […]
What Rcn did: Monthly rates raised without customer notification Only 12month, they raised from 34.68$/month to 69.99$/month until they charge 102$/month this December. I checked my inbox and made a call to customer service, and the staff said the system showed we received the notification, but none of the raise rates notifications I receive even […]
What RCN did: I am a victim of “cramming” and being overcharged for Taxes Surcharges & Fees for the Month of November $90.43 when I was paying up to October $75.98, I want the extra fee yo be removed and block all third-party billing my account. I a m an elderly in a fix income […]
What Rcn did: I have had a weak internet connection for months yet my monthly fee keeps increasing. It started as a student account and after the promo, they have been increasing my monthly bill without warning. You cannot reach them to speak to anyone as they keep you waiting on the phone for hours, […]
What Rcn did: fake promotions , horrible liars What would you like the company to do to fix the problem? refund and apology How would you rate your experience with Rcn?⭐️ (1/5 stars) Submitted by: Anonymous in Illinois | Read more Rcn complaints Tell us your Rcn complaint More complaints about:
What Rcn did: Late fees are exorbitant and not upfront about hidden fees which are significant. They try to charge you for things like modems that they did not provide. What would you like the company to do to fix the problem? Remove fees and more helpful customer support. How would you rate your experience […]