What Vivint did: I signed up for Vivint Smart Home on Friday June 18th. I was told it would be $145/month split between credit payments for the equipment and the actual service given each month. After 3 hours of phone calls with the sales people and having the install technician at my home during this […]
What Vivint did: Basically I was never told the service was a contract, the guys selling the product seemed genuine. He also ended signing some of the documents for me saying that “these arent that important” and did not thoroughly explain the terms and conditions. I even asked the guy if I could cancel at […]
What Vivint did: Interest rate was so high had to take out a loan to get them off my back What would you like the company to do to fix the problem? Submitted by: Anonymous in Nevada | Read more Vivint complaints Tell us your Vivint complaint Read More: Everything You Should Know About Recent […]
What Vivint did: When we signed up for Vivint, our sales rep, Kade *****, told us that we were able to cancel our subscription with Vivint at any time. He also stated that we would be able to call and cancel any devices that we didn’t like or didn’t use at any time. Fast forward, […]
What Vivint did: Faulty equipment – thermostat bad, camera goes off – other equipment not installed yet. What would you like the company to do to fix the problem? Submitted by: Anonymous in Michigan | Read more Vivint complaints Tell us your Vivint complaint Read More: Everything You Should Know About Recent Lawsuits Against Vivint […]
What Vivint did: All of the above, I will never refer this company. I will tell everyone I know to stay away, far away it a rip off. What would you like the company to do to fix the problem? Submitted by: Anonymous in Maryland | Read more Vivint complaints Tell us your Vivint complaint […]
What Vivint did: Installer dismantled my existing camera- crack lens and cut cords, installed cameras improperly, I have for antennas along with garage control on one outlet. one camera is still not linked to my panel. The installer sent me text message apologizing for his mess up. I sent the installer a cancellation of service. […]
What Vivint did: Was told about a discount and never received. Wasn’t told about the cancellation process or given documents about it. Want to cancel less than 3months because of faulty work but they wouldn’t let me. What would you like the company to do to fix the problem? Submitted by: Anonymous in Florida | […]
What Vivint did: Vivint sales rep Shane ***** came to the house selling a system saying i had a 7 day trial period, on day 5 i called to cancel and he said he take care of it. he took care of it by blocking me i found out and lying about the install taking […]
What Vivint did: Sold Takeover package ($1799) and apparently $1800 worth of additional equipment late summer 2021- very poor installation job done- missed cancellation within 3-day window. Contacted them for last 8 months. Discovered sensors not working while alarm activated – late one night while wife and son were in their showers – no alarm […]