What Brinks Home Security did: We are a 15 year customer with Brinks- paying 54 dollars a month.. when my wife asked in July 2022 (or so) to cancel, the company refused and kept lowering the monthly bill down to 17.99. We told them our security system does not even work and hasn’t for over […]
What Brinks Home Security did: I got the service on June 7 2022 since day one the person that came over for the installation did it wrong, by not activating the correct way , all my sensors are listed as doors they key doors locked are all connected also wrong since if the main door […]
What Brinks Home Security did: I have been a customer for the past 10 years. I have not once renewed my contract, therefore it falls under month to month. I have called and sent chat requesting my account be closed. I have yet to receive the DocuSign email that initiates the cancelation process. It has […]
What Brinks Home Security did: Tried to cancel the account in May 2022 because I moving to a new house 45 miles away on my old house. I bought my brinks security equipment thru CC. I was advise I can cancel my subscriptions if I pay my equipment in full. Im being threatenten to be […]
What Brinks Home Security did: I called the company to start a service 23rd of August. After many back-and-forth delays, fixing installation dates, and canceling or not showing up without notice, service was finally installed on the 12th of Sept 2022. Since service was installed, the camera in front and back has not been working […]
What Brinks Home Security did: Brinks continued to bill my elderly mother monitoring fees after phone line was turned off. What would you like the company to do to fix the problem? Submitted by: Anonymous in Texas | Read more Brinks Home Security complaints Tell us your Brinks Home Security complaint Read More: Here’s How […]
What Brinks Home Security did: 6/30/22 called to get the connections reconnected on the windows. In July, the Brinks guy came, did some work and left- no one watched him. We were hit with a $703 bill. We called to complain that we did not authorize the charge/no work order signed/ not told in advance […]
What Brinks Home Security did: Someone set up an account with my name that I did not authorize. I spoke to a representative and they stated all a person needs is someones name and birthday. I want my name removed from this account. What would you like the company to do to fix the problem? […]
What Brinks Home Security did: Can’t cancel service. Can’t get a copy of a verbal contract I didn’t enter into. What would you like the company to do to fix the problem? Submitted by: Anonymous in North Carolina | Read more Brinks Home Security complaints Tell us your Brinks Home Security complaint Read More: Here’s […]
What Brinks Home Security did: Aug came to my home saying they assign to our ADT account but they for brinks.. there is a sign that say no solicing dont disturb. Etc.. saying he would come back later. But we said no… sent the video via instagram i have the screen shot that messgae from […]