What Frontier Communications did: They constantly charged me for service that didn’t work. They’d never fix it and somehow my account was messed with several times. We have seen people that were not employees going into their building down here in our town as well. I called way to many times to even count and […]
What Frontier Communications did: I had Internet service with FC with no problems. I decided to add a land line The customer service people quoted me $56.00 as my new payment I asked about a connection fee they said no because I am a current customer. First appointment noone shoed up for installation. I called […]
What Frontier Communications did: Had a technician come out to fix my internet they never showed me how to use the equipment so I was never able to use my internet call and told them to disconnect my service and come get there equipment they never did then billed Me for a service and equipment […]
What Frontier Communications did: Frontier is placing me in reporting agency for several yrs after I Originally called and canceled my service to go with Time Warner yrs ago during this time of cancellation they continued billing me, I spoke with there HQ they told me they was removing the charge then came back and […]
What Frontier Communications did: After surpassing my one-year contract with this company, I ended up moving to a location where only very slow Frontier speeds were available. Due to relocating, I ended my broadband services with Frontier as competitors had much higher speeds in my new area. Frontier Communications still charged me a $10 disconnection […]
What Frontier Communications did: They told me that I would be credited on my account for two months. Two months went by now I have to pay two months worth of bills and my service was disconnected. So I’m doubled up on my bill which makes it hard on me with my income. Submitted by: […]
What Frontier Communications did: I have been charged for equipment I returned to charter almost 2yrs ago. When I challenged the discrepancies I was told I could only recover the last 3 months. When I returned the equipment I was told everything was OK on my end, however I’m still paying for thier mistakes Submitted […]
What Frontier Communications did: Frontier is our phone service. I accidently paid Jan.9,2021 with the wrong checking account on that date. Since that time I have used my debit card and Louis ***** would pay me back. It is now Jan.10,2022 and they will still not take a check from Mr. *****. I can no […]
What Frontier Communications did: They messed up on my check not one but three times. And I did not know my name was on the schedule so they terminated for no call no show. They said they reached out but my phone has no documentation on it . The one day I missed , I […]
What Frontier Communications did: Frontier applied my payment to my daughter’s closed account without my permission then refused to switch the payment to my account. I paid $227 and after almost a month of run around finally someone informed me the payment was applied to the account under her name that was closed in 2015. […]