What Vivint did: Service marginal, when canceling told to pay 1200$. Submitted by: Anonymous in Nevada | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: Service marginal, when canceling told to pay 1200$. Submitted by: Anonymous in Nevada | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: Both of my vehicles were broken into and the only footage Vivint’s system picked up was the last few seconds of the thief leaving my driveway. Usually there is a “ person in driveway “ alert that goes on my phone and also footage is recorded but for some very odd reason […]
What Vivint did: Trying to cancel and they want me to pay for faulty equipment. 3/15/23 smoke alarm went off, panel was frozen and in panic i ripped the panel of the wall which cause me to cut my fingers. Submitted by: Anonymous in Florida | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: We also purchase the equipment and didn’t receive paperwork for equipment that has issues that we have have to fight to get maintenance done! Submitted by: Anonymous in Arizona | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: The camera seem to go off in the middle of the night, around 1-4am. When I complaint to the company they made it seem like I changed the settings to make that happen. And stated they will fix it. Still nothing yet. A neighbor car was hit at 3am and the camera […]
What Vivint did: Vivint installed a nest thermostat. It worked for a month and then stop working. I have been calling, trouble shooting several times and it still dont work. They told me they are not professionals installing the thermostat. I need to call my HVAC people to come and fix it. Vivent is a […]
What Vivint did: In November of 2021 I had to move out of my home because it was sold and the new owner had told us we only had 1 month to leave so we had no where to go I called Vivint explained the situation so they placed my account on hold for a […]
What Vivint did: Equipment malfunction, New Panel won’t connect to WiFi, Over Charging, un educated employees, resulting our home not being monitored, Submitted by: Anonymous in South Carolina | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: Being jerked around for months trying to get a faulty smoke detector replaced. Vivint makes appts & then unbeknownst to me changes dates and you only find out if you happen to call or online chat. This has happened twice. Third Vivint scheduled date is 2/26/23. I’m an 82 y/o widow w/no […]
What Vivint did: The company does not offer its customers updated equipment or the option to upgrade the old which lead to us using faulty equipment and in turn the app doesn’t support that at it best. Submitted by: Anonymous in Pennsylvania | Read more Vivint complaints Tell us your Vivint issue