What Optimum did: I used to have optimum service, but I got disconnected from the internet for no good reason, I didn’t have internet for 2 weeks, and I use most of the internet services to work from home, so I wasn’t able to work. Then when they scheduled a tech to come down I […]
What PayPal did: My son sent me $400 on 6/14 which for unknown reasons was processed as an echeck. I was in a situation and needed cash that minute so he sent an additional $400 to assure I got it. Today 6/15 (the 5th business day) the transaction is still not cleared. My sons bank, […]
What Priceline did: I had a trip through Priceline that included rental car, hotel, and airline tickets from 6/11/21-6/21/21 I was to arrive in CA on 6/11 and the purpose of my trip was to attend 3 conferences. One on 6/12 that started at 8 am , and 2 conferences the following weekend on Saturday […]
What CarRentals.com did: Went to pick up car, was uninformed that a 500$hold would be on my card as well as a credit check. I canceled reservation and they took the full amount for four days which was $285.15. when I called to ask why they took the money, they said because I received the […]
What Airbnb did: I am currently planning a trip with some of my colleagues to miami . I’m a 18 y/o aspiring entrepreneur.The goal of the trip was to complete a photography project we are currently working on. The issue is that everything in my account is verified but my number. They told me they […]
What AT&T did: I purchased a phone for an elderly man and added a line. The gentleman was not able to operate it. I realize we didnt return the phone in time and was more than willing to keep it and pay for it on the monthly plan. However, they will not let me drop […]
What AT&T did: Charged me for 4 lines when I only wanted two ….. Told me three diffenrt times that a product of theirs was on promo but turns out it wasn’t … also told me when I broke my phone I didn’t have insurance, but then two months after I was told I had […]
What Coinbase did: Coinbase failed to provide sufficient warning of impersonation / fraud on YouTube (a major social media platform). The week of May 15, 2022, online cryptocurrency scams were being featured / recommended on YouTube and Twitter. These scams apparently date back to as 2020, where Steve ***** of Apple filed a lawsuit against […]
What HughesNet did: Service was in my brothers name, Steven *****, we cancelled service(after 2 year contract), as we were moving. They insisted on suspending account even though I told them we are moving. Thought I did right thing only find out 3 months later they charged my(Laura *****) debit card( must been on file, […]
What T-Mobile did: My phones were so hacked that not only did I lose a lot of money and my credit is screwed. I lost very important things like my mother’s last voicemail before she died but also a very heartfelt message from a good friend who died during covid. What is a financial adviser […]