What CenturyLink did: For two months now we have been attempting to procure CenturyLink’s services. We have been told over and over about that we are all setup and they then give us a date for install at which point the technician never shows and we are out one whole days worth of work due […]
What CenturyLink did: I closed my account. Have a $490 credit and they said they will not issue my refund unless I prove that I made my those payments! I closed the account in 2019 and they still have my money. There is no way for me to get that information from the bank due […]
What CenturyLink did: Century link is charging me for Directory Assistance calls at 6.99 a piece made from a landline at a vacation house. For two billing cycles, multiple charges have been made on my bills for calls made at times when there was no one physically home. I have video evidence to support this. […]
What CenturyLink did: Centurylink established an account for me, but in 5 months did not changed the status of my account from pending set up so that i could pay my monthly bill. I tried to make contact with them via 2 live chat sessions, 10 phone calls and even drove to 3 different locations […]
What CenturyLink did: For medical reasons i qualified for the government telephone assistance program. CenturyLink discounted my services from the outside line on the 19th od September, i have fallen and had no access to 911. To this day, they said someone came and fixed it on the 21st, Im still without 911 and phone […]
What CenturyLink did: I am part of a program called (TAP) telephone assistance program for medical reasons. I’ve been without access to 911 since 09/19/2022- present. I was assured issue will be resolve. Tech support indicated on paper that they address issue on 09/20/2022, but that was not true. I’m still without access to 911 […]
What CenturyLink did: This is about a claim that I already have open with you. I can’t get in touch with you no matter what I do! I have sent you several emails and tried many times to do the live chat. No one ever responds to either, yet I keep getting text messages that […]
What CenturyLink did: I bought my own router and returned theirs never stopped charging me rental, in the last year my DSL has dropped all the time What would you like the company to do to fix the problem? Submitted by: Anonymous in Wisconsin | Read more CenturyLink complaints Tell us your CenturyLink complaint Read […]
What CenturyLink did: My identity such as my full name, phone service, Internet service, and billings were provided without my consent. What would you like the company to do to fix the problem? Submitted by: Anonymous in North Carolina | Read more CenturyLink complaints Tell us your CenturyLink complaint Read More: Here’s How to Make […]
What CenturyLink did: I’ve decided not to go with your company because $10,000 is not enough to fix the hole in my wall that they put in there to put a box on my wall that they never took off and for all the power that it uses I don’t know how much that we […]