What AT&T did: I have had trouble with ATT home internet service since I moved to this location. 1. They have had my name associated with an account at {{ address hidden }} Schriever, La 70395, I have never lived there. I live at {{ address hidden }} Schriever, LA 70395. This has caused several […]
What Verizon Wireless did: In march I added Verizon home protection With the understanding from a representative that my daughters phone would be covered under the protection even if she wasn’t under my contract because I had the home protection and when I called to make a claim I was told that the protection wasn’t […]
What AT&T did: I went into my local store to upgrade my phone and the representative illegally made changes to my account. She combined both my wireless and cable bills together and tried to lie to me about it when I asked what she was doing. I received 2 separate emails while standing there confirming […]
What T-Mobile did: I was told my bill would be a specific amount, each month it was different although. I was hit with countless hidden fees, I was never explained to the entierty of the insurance program, and to top it all off when I left Verizon paid my bill and they still sent something […]
What AT&T did: I have been a customer since 2017. On June 3rd I had made a payment arrangement but I wasn’t able to honor it so I called to speak with a rep. On June 3rf at 8:32 pm. During the call he extended my payment for $432 until June 30th. Received confirmation via […]
What T-Mobile did: Per my bank credit report, it shows that both my Social Security# and Driver License Info was exposed by TMobile in February, 2022. Not only am I am upset about that but I am in another 2 year contract , due to three upgraded devices that I pay additional fees. I have […]
What Verizon Wireless did: On march 24th 2022 i decided to upgrade from my iphone 7 to the iphone 13 pro max, so i did. I received my phone & shipped old phone back to verizon as i was told to do on april 1st & they received the phone on april 4th according to […]
What Metro by T-Mobile did: Retire couple couldn’t get reception. Was told to upgrade to 5g but must change phone no. Now we have bad reception, can’t access Facebook, yahoo, or any of our online accounts. Have to contact everyone on our contact list. Fix the problem or pay me and my wife mental anguish […]
What AT&T did: They lied about how much my.bill was to be. They.told.me with the nursing thing they have i.could get a watch.and then.told.me.it was 250 plus what the sale tax was. When I upgraded my phones I got told 4 diff prices and that I would get free galaxy ear buds and never did […]
What Verizon Wireless did: Verizon erroneously added multiple equipment charges to our account after we upgraded an Iphone. We paid for the phone at the point of sale. This was in January of 2022. On the next billing cycle, the phone upgrade was now showing as equipment charges on the account. I contacted customer service […]