What Charter Spectrum did: As a member for i going on I think 4 years now. The best spectrum was allowing my husband and i was unlimited service for 3 devices at a price of 49.99 a month for each device. I escalated a claim and this is all they offered for spotty service. I […]
What Charter Spectrum did: I requested to transfer my account to my roommate. Upon initiating the process, spectrum locked my online account. When I called spectrum, they told me to go to a spectrum office with my roommate. At the spectrum office, their agent advised me to close the account and let my roommate open […]
What Charter Spectrum did: Charter sent people door to door with a special deal for internet and phone. I canceled my service and signed up for this offer. They forced me to buy a $750 phone to get the deal. After I purchased the phone they refused to give me the deal and refused to […]
What Charter Spectrum did: I decided to change providers from Spectrum on 12/28/2022. When the new provider contacted them, Spectrum denied that I had an account (despite my having paid them monthly and that Spectrum showed on my phone), and other clearly false claims. They refused to allow a change as their records do not […]
What Charter Spectrum did: Spectrum continues to charge me late fees for internet services i pay for on time minus the late charges they keep applying for a late charge i did not pay but was reversed which would have reversed the rest of the late charges they billed me by deducting the late charge […]
What Charter Spectrum did: I ordered a phone through this company and when I found out they baited me for to join their service I canceled it and it had a $80.83 charged attached to it and when I cancelled they withdrew my last balance which was $33.92 and they overdrew my account for these […]
What Charter Spectrum did: This is by far the WORST provider. Sun out clear skies and I have to Reset the router and modem just to have connection at least twice a week. Submitted by: Anonymous in Alabama | Read more Charter Spectrum complaints Tell us your Charter Spectrum issue
What Charter Spectrum did: I’m a senior citizen of 70 and returned a cell phone in perfect shape over a month ago by FedEx. Spectrum says I didn’t return it when I have the receipt from FedEx as proof!! I only want my money back. I live on social security. I don’t know what to […]
What Charter Spectrum did: Canceled my service and they are making me pay for another month even if I have already turned in my equipment Submitted by: Anonymous in California | Read more Charter Spectrum complaints Tell us your Charter Spectrum issue
What Charter Spectrum did: Lied to by a representative on an activation fee. I asked for the call to be listened to so I could be refunded. Manager named Corina stated I could not be refunded even if they listed to the call. Demetrius would only be coached. I asked so if you hear him […]