Worst customer service ever! I tried cancelling in March due to pandemic. Said I would not have to pay until June. I emphasized that I didn’t want the bill to accumulate. They assured me it wouldn’t. Well, it did. I’ve spoken to several supervisors, spent hours on the phone only to receive no help. I’ve been passed around so many times. I’m extremely frustrated.
Over the last few years I have experienced constant problems with AT&T. They continuously placed new services on my account without my permission and then charged me. I would have to call a spend hours on phone before they would correct their mistakes. They would increase my monthly charge without warning and I would have to call and get that corrected. The last time I had this problem was with…
All accounts was fraudulently opened
This account was open fraudulently
Stole my identity and opened up an account which they locked my phone that I own.
The over charged me and lied on yhe price..messed up my credit
Saying I owe money and that’s not me
Harrassment. 3-6 calls per day.
A T-mobile employee was charging a device on my account without my authorization. When I called T-mobile they said that the device was sent to the store address. I have been paying for a device that I never received or ordered. They told me that I had to make a police report which I did.
Customer service is rude n they lie about everything send u to the store n they gives u the run around as well the service is awful