What CenturyLink did: I was contacted by this company a couple years bck, and they where very promising that they covered our area with there services and would come out to bring the equipment to set us all up with there internet, if I would choose to switch to them instead of hughs net, I […]
What CenturyLink did: They over charged me for almost $1000. , my service is always out , it took almost 2 yrs for them to move water damaged lines from ground to air but only half way up my driveway and when repair tech is scheduled I have to take off work loss pay and […]
What CenturyLink did: Centurylink falsely advertised its service as highspeed internet. This satisfied my interest in knowing I’d have decent internet where I bought a home. I was wrong. 1.3 Mbps-1.5 Mbps download does not come close to the industry/federal standard of high speed internet. Because it maintained a monopoly in this area, no competitors […]
What CenturyLink did: I had to wait a month for a technician to come out and do nothing but point. Im paying $65 a month for internet speed that is less than 10mbps and 1 mbps. I cant even use my phone and tv at the same time. As a content creator i need fast […]
What CenturyLink did: They dropped me from lifeline and increased my bill to the point that I can’t pay it In addition they won’t replace the modem that has to be restarted about every 15 minutes. I am old and it get tiresome. 07/23/22 In May a gentleman called and stated he would set my […]
What CenturyLink did: We finally received the modem that we paid $65 upfront and $15 for the setup. They first shipped the modem without an apt. number and I had to contact UPS. Then we finally got it , which stated easy setup. Each time it would come back connected no internet. I chatted with […]
What CenturyLink did: First, their internet constantly doesn’t work. It is very sporadic. Next, I’ve been without internet for a week. I’ve spent numerous hours on hold. I’ve been promised a new modem that would come overnight. It didn’t get here for 5 days. I hooked the new modem up and it doesn’t work. I […]
What CenturyLink did: I have been trying to cancel for a month. No one answers their phone. Hold music endless. No one replies on twitter. I’m setting up Comcast now. If centurylink won’t cancel I don’t know what to do. I can’t reach them at all. And the reason I am canceling is that my […]
What CenturyLink did: 7/1/2022–I have tried so many times today to get a representative to reconnect my service after we put our account on vacation mode. I was put on hold for at least 8 times. The time I have spent on a simple request is phenomenal. I do not want to pay my monthly […]
What CenturyLink did: I can’t get them to stop my service. after numerous calls and an agreed to final payment they are still continuing to send me monthly bills. I just finished filling a complaint with the Public Service Commision of Wisconsin. However, I was not made aware that I would loose my promotional pricing […]