Optimum

Optimum Complaint

What Optimum did: I’ve had this service for the last 6 years because it’s the only service that services the area I live in and most of the 6 years I’ve had no cable missing channels days before the people get up here to fix it internet has never been fast so that’s false advertisement […]

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Optimum Complaint

What Optimum did: When someone ask for supervisor dont matter what departments or certain departments they refuse or the slam phone on that person are u guys aware there are happicap people out there asking for assistance this is the crab they getif dont change certIn people filing lawsuit ill be sure ill be the […]

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Optimum Complaint

What Optimum did: I ordered optimum to my residence with the promise of $75 per month for 1gig fiber. my bill came and i was charged $24.20 additionally for a “partial month service”. i asked could i cancel early to get a “partial month service” this month, but apparently only they dictate partial month services […]

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Optimum Complaint

What Optimum did: Optimum lied to me. Charged me 174.99 for two technicians. One who never came nor called and the other who came but canceled the appointment with their manager on the phone. I called since may 24th only to find out from an Ai automated voice service that there was an outage in […]

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Optimum Complaint

What Optimum did: They have treated me so bad since they turned from Morris Broadband to Optimum. When I first got them they told me to be at my house on a certain day so I took off work and waited all day at my new house and nobody ever showed up and then when […]

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Optimum Complaint

What Optimum did: Billing for equipment/services I never asked for or received, refused to collect the equipment I did receive, when that was finally picked up, claiming it was not returned and billing me even higher amounts than previously stated. Submitted by: Anonymous in Kansas | Read more Optimum complaints Tell us your Optimum issue

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Optimum Complaint

What Optimum did: I had a provider SUDDENLINK then Optimum acquired the internet provider. I used to pay $50 then Optimum start charging an extra $15 for HBOmax without my consent. I didn’t know til after a few months confronted a representative and told me about. He promised to reimburse me for HBOmax if I […]

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