What Vivint did: Alarm never worked right, scared the heck out of my family one time when at midnight the tablet said front door open. So many issues with this alarm right from start. Like front window open and many more sounds came out by simply turning on ure room light and central ac blower […]
What Vivint did: Been trying to cancel this account for the last 3 years. They said we owe ) $900 something to fortiva but fortiva dont even see an account for us. The last time i talked to them sept 27, 2022 the agent said that the equipments was actually warranteed meaning we really dont […]
What Vivint did: Vivent sold my 85-year old uncle a security package that he’s incapable of using. (He can’t even manage a cell phone) It controls his heating thermostat so he can’t adjust it himself; he has no idea how to arm the alarm system, and even worse, how to use the Lifeline-type emergency button-on-a-necklace […]
What Vivint did: I called to cancel my Vivint Contract and was told that I was sufficiently canceled. I was on auto-payment. They canceled the auto -payment after taking my final payment out. My system stopped working at that time. 6 months later I get a call from a collections agency that I owe $300 […]
What Vivint Solar did: VIVINT SOLAR PUT A HOLE IN MY ROOF FROM SOLAR PANELS CAUSING A ROOF WATER LEAKS. They took over a month to remove panels and are trying to force me to put cheap panels back on my roof that are way excessive for my roof Submitted by: Anonymous in Maryland | […]
What Vivint did: I want to cancel my Vivint service. We have had them for 14 years. 4 years ago we upgraded our system to a smart hub. They reached out to us. They told us they were upgrading us because we were long time customers and it was a way of saying thank you. […]
What Vivint did: Cancelled service in May 2022 when I sold my house, the new owner picked up the service I stopped getting billed. They have that in their own record along with a 600 some odd dollars payment. In February of 2023 I started getting billed again. They said the paper work was not […]
What Vivint did: I pd off equip. & told when I did that my rate goes down to $36 monitoring. I also didn’t realize I signed a five yr contract. Submitted by: Anonymous in Oklahoma | Read more Vivint complaints Tell us your Vivint issue
What Vivint did: Just trying to contact them, and speaking to a real human, was nearly impossible. Because it was so difficult, i decided to cancel and that became impossible even after giving them all the information they asked for except my verbal password, which I could no longer remember. Submitted by: Anonymous in California […]
What Vivint did: I cancelled vivint when I moved from Louisville Kentucky. After about a year and a half they have started billing me again. I signed no contract with them. They are harassing me and are wanting me to use their service again or give them money to cancel. I paid my bills with […]