American Express Serve

American Express Claim for Compensation

Had a bill to pay Friday so I get to the ATM and try to withdraw the $60.00. Tried to swipe and pay for other things with money on my card and still got declined. Needless to say every time I tried to withdraw the funds, it charged me 0.75 per transaction fail.I did this 3 times. It stated to call my bank so I did. Needless to say I’ve been with American Express Serve for about 4 years. Once I got a hold of a representative, she stated I could only withdrwan $20.00 at a time plus the atm fees of $3.25 per transaction. This is ridiculous! Something needs to be done. With my SSI arriving soon, Im affraid of goung through this again.

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American Express Didn’t honor promotion/rewards

April 15 2020, my tax return was deposited on a serve card through American Express. I tried to active the card online and with their app. I was unsuccessful. It said call customer service to complete set up. I called customer service never spoke to anyone just automated serive and it said to finish activation use the online service or app. Just a circle jerk. Called American Express every number I could find and all they do is offer the number for the automated system and pretend to file a complaint. They start the process and then just leave you on the line hanging.

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