What Vivint did: Faulty equipment – thermostat bad, camera goes off – other equipment not installed yet. What would you like the company to do to fix the problem? Submitted by: Anonymous in Michigan | Read more Vivint complaints Tell us your Vivint complaint Read More: Everything You Should Know About Recent Lawsuits Against Vivint […]
What Vivint did: All of the above, I will never refer this company. I will tell everyone I know to stay away, far away it a rip off. What would you like the company to do to fix the problem? Submitted by: Anonymous in Maryland | Read more Vivint complaints Tell us your Vivint complaint […]
What Vivint did: Installer dismantled my existing camera- crack lens and cut cords, installed cameras improperly, I have for antennas along with garage control on one outlet. one camera is still not linked to my panel. The installer sent me text message apologizing for his mess up. I sent the installer a cancellation of service. […]
What Vivint did: Was told about a discount and never received. Wasn’t told about the cancellation process or given documents about it. Want to cancel less than 3months because of faulty work but they wouldn’t let me. What would you like the company to do to fix the problem? Submitted by: Anonymous in Florida | […]
What Vivint did: Vivint sales rep Shane ***** came to the house selling a system saying i had a 7 day trial period, on day 5 i called to cancel and he said he take care of it. he took care of it by blocking me i found out and lying about the install taking […]
What Vivint did: Sold Takeover package ($1799) and apparently $1800 worth of additional equipment late summer 2021- very poor installation job done- missed cancellation within 3-day window. Contacted them for last 8 months. Discovered sensors not working while alarm activated – late one night while wife and son were in their showers – no alarm […]
What Vivint did: I had Vivint service in 2016 signed a contract had to move then they are still trying to collect 1800 from me for a broken contract and are threatening legal action on me even though we paid them almost 1000 in 2018 or so to take care of this this bill What […]
What Vivint did: So when I set up Vivint in march of 2015 I called the 1800 number and the sales rep they connected me too was an outside sales rep for ACN and so my account is a ACN account partnered threw Vivint, I just found out today because the sale rep I was […]
What Vivint did: I am renting a home. Vivint door to door sales rep assured me verbally that I had 30 days to try the equipment out. I called within the 30 days to cancel the services because I was asked to move from my home. They told me I could NOT cancel because I […]
What Vivint did: We signed up with Vivient in July, 2020 for security system. We told the sales rep that we were not very good with technology, but he assured us it was simple. After installing the system and being shown how it works, we had problems in making it work. They showed us a […]