What Vivint did: Salesperson was false and deceptive, harassed and threatened me. When told I was not interested in the product he refused to leave. My kids were frightened and I am also scared, how does an individual selling a home security system makes you feel UNSAFE and worse now that I don’t even have […]
What Vivint did: The Saleman lied about 3 things 1. my monthly payment 2. my service agreement. 3. my credit would not be ran. I had this system 4 weeks and Cameras have stopped working multiple times. I cannot get a vivint service Tech to come . called three times , was told no appointment […]
What Vivint did: The salesperson told me the contract would be for one year before I switched to a month to month. When I got a copy of the contract, it said 5 years. I have a recording of a representative of the company agreeing with me that I was lied to and apologizing for […]
What Vivint did: I was told multiple times that I would only have to pay the installation fee. The representative, Robert, was asked multiple times by me I would only have to pay the installation and he agreed multiple times. What would you like the company to do to fix the problem? Submitted by: Anonymous […]
What Vivint did: I payed off my equipment and contract in July/August of 2021. I am still receiving bills and they sent the last balance to the Collection Agency. I’ve called them many times but all I get is the run around. I am stressed. What would you like the company to do to fix […]
What Vivint did: I cancelled my subscription in the beginning of April 2022. I called later in April just to reconfirm that it had went through, and they told me it didn’t go through because I didn’t ‘stay on the phone long enough.’ Then they said I had to email the cancellation-I sent it in […]
What Vivint did: They actually provided my security number to criminals. What would you like the company to do to fix the problem? Submitted by: Anonymous in California | Read more Vivint complaints Tell us your Vivint complaint Read More: Everything You Should Know About Recent Lawsuits Against Vivint Do You Want To Sue Vivint […]
What Vivint did: Vivint is still taking a service fee of $37.86, monthly, from my Bank account. Since mid September of 2021, I know for a fact they were not monitoring my home’s security. My alarm went off atleast twice before and in September and Vivint never called my house for a security check. I […]
What Vivint did: Not a customer of Vivint. Home had vivint security system from previous owner, that was disarmed. One random day ( 28 May 2022 , 6:40 PM alarm started ringing out of the blue. Called customer care to try to disarm the system, which did not do anything, since they “don’t have an […]
What Vivint did: I had a basic security system installed. They told me a price over the phone. They never gave me a physical or electronic paper to sign that showed the price. Installation was completed and I was charged close to $1k. It wasn’t the price that was told to me over the phone. […]